Dates: The 4 modules are downloadable and self-paced. Each module can be viewed as a group or by each of your supervisory personnel individually as schedules permit.
Run Time: Each download module is 1.5  hours
Leader: Bob Gregg, attorney at law, Boardman & Clark Law Firm
Credits: Each session awarded 1.5 credit hours by HRCI and 1.5 PDCs by SHRM (6 credit hours in total)
Price: $1095 for the 4 downloads, printable presentation slides, handout materials, and participant certificates
Audience: Managers, supervisors, HR, in-house counsel, etc.

INTRODUCTION

Your managers and supervisors are on the front line of your business. They are responsible for meeting the budgetary goals of the company while simultaneously supervising the employees who work to make budget. In addition, they must conduct themselves in a legal and nondiscriminatory, respectful manner which neither violates company policies and procedures or the rights of employees. Failure to do so can cause significant risk and potential liability for the employer and possibly even HR.

Employee management in the current business and social environment is even more difficult than normal for several reasons including uncertainties concerning a slower than anticipated economic recovery, worker and materials shortages, vaccination hesitancy, social tension, etc. Employee supervision is hard enough during the best of times but has become even more challenging and risky in today’s work environment.

PROGRAM DESCRIPTION

How can you be sure your managers and supervisors are up to today’s workplace challenges? The answer is the Manager & Supervisor Training and Certificate ProgramWhat All Supervisory Personnel Need to Know—4 Self-Paced Downloads. The program consists of 4 webinar modules in downloadable format that are self-paced and designed to be viewed individually or in a group setting as schedules permit. There is also an electronic manual comprised of supporting case studies and best practices. These hand out materials can be distributed to all of your supervisory personnel in advance of the training and kept afterwards for future reference.

After your supervisory personnel have viewed all 4 modules, upon request, we’ll send you personalized certificates of completion for each of your managers and supervisors. These attractive certificates are suitable for framing and will attest to the fact that your supervisory personnel understand the importance and value of the training they have just completed.

The 4 modules comprising the Manager & Supervisor Training and Certificate Program provide training on fundamental supervisory practices. They focus on identifying employment problems and how to solve them before they result in a discharge and liability. Emphasis is placed on practical techniques to use within the legal framework of employment laws, contracts, just cause and how to document so that corrective discipline or discharge will stand up to challenge.

SESSION OUTLINES

Each of the four modules is approximately 1-1/2 hours‒a total of 6 hours of need-to-know training. Below are the abbreviated topic outlines for each of the download sessions.

Session 1: Legal Basics for Managers

  • Most Important Employment Laws
  • At-Will Employment
  • Basic Overview of the Key Legal Areas
    • Personal Liability
    • Basic Framework of Discrimination Claims
    • Manager Basics About the ADA
    • Age Discrimination in Employment Act (ADEA)
    • Supervisors Major ADEA Liability Areas’
    • FMLA Basics for Managers
    • All FMLA Goes Too and Through HR
  • Personal Liability Areas Under the FMLA
  • Privacy and Confidentiality
    • Confidentiality Requirements
    • Fair Labor Standards Act—Wage and Hours
    • Major FLSA Liability Areas for Supervisors
    • National Labor Relations Act (NLRA)
    • The NLRA Covers Non-Union Employers—check with HR
    • Retaliation

Session 2: Important Laws and Fundamentals of Addressing Incidents

  • Discrimination Laws and Family and Medical Leave Act
  • Avoiding Arbitrary and Capricious Behavior
  • Document Your Good Deeds
  • Be Aware of Personal Bias
  • Non-Discrimination in Discipline
  • Document All Warnings
    • Find Facts Before You Act
    • Example
    • Script Before Meeting
    • The Script
  • Discovery Rules
    • Electronically Stored Information and Electronic Discovery Rules
    • Email Conversations Can Create Records
    • Defamation Is False Information Which Injures a Person
  • Qualified Privilege
  • Defamation
  • Disability
    • Perceived Disability
    • Disability Process
    • Reasonable Accommodation
    • Not Reasonable/Undue Burden—If You Cannot Accommodate
  • ADA and FMLA Interaction
  • Workers’ Comp, FMLA, and Disability

Session3: Manager Duty of Care for The Respectful Workplace

  • Disrespectful Behavior
  • Discrimination Laws, Safe Place Act, Civil Suits
  • Harassment‒What Is Illegal Workplace Harassment?
  • Sexual Harassment
  • Harassment Factors
  • The Four Types of Violence
  • The Uncivil Society
  • The Healthy Workplace Model Act—Definition of Abuse
    • 5 Examples
  • Harassment—Unwelcome Attention
    • Duty of Care‒Guidelines, Example, Information Before Action, Fair Warning
  • It Was Just a Joke
    • Appropriate Humor for Our Environment
    • Example
    • Duty of Care
    • Where Is the Line?
    • Have A Policy on “Inappropriate Use”
  • Overt Incivility
    • Co-Conspirators, Duty to Report, Clean Hands, an Example
  • Duty To Protect from Third Parties
    • Off-the-Job—or Not
  • What to Do When an Issue Is Raised
    • Listen, Do Something, Informal Resolution, Investigate
  • Forms of Retaliation
    • Prevent Retaliation

Session 4: Fundamental Types of Discipline and Discharge and Discipline Checklist

  • Review of Key Principles
    • Consistency and Non-Discrimination
    • Personal Bias
    • Avoid Bias in Discipline
    • Document All Warnings
  • Checklist for the Four Basic Areas of Employee Discipline
    • Performance
    • Negligence
    • Policy/Rule Violations
    • Insubordination
    • Other Infractions
  • Employee Discipline Should Be Documented
    • Greatest Concerns
    • Document All Warnings
    • Key Questions to Ask Yourself Prior to Issuing Discipline
    • Discipline Process Checklist
    • Witness Verification
    • Preserve the Evidence
    • Where Do We Document? What Is an Employment Record? Doodling into Danger
  • Documentation
    • Requirement to Preserve
    • Sanctions for Failure to Preserve and Produce
    • Before You Document

TO SUMMARIZE, HERE’S WHAT YOU’LL RECEIVE WHEN YOU ORDER THE PROGRAM

In addition to the high quality, need-to-know training your managers and supervisors will receive, and the peace of mind this can provide, when you order Manager and Supervisor Training & Certificate Program you’ll also be getting:

  • 6 hours of self-paced training in 4 separate downloads which can be viewed individually or in a group setting at the convenience of the viewer(s)
  • Unlimited downloads of each of the 4 modules
  • Comprehensive handout materials which can be reviewed before viewing each module and retained for future reference. The handouts provide additional guidance for how to respond to the supervisory challenges covered during the Program.
  • Printable session slides. These can be used for note taking during the online presentations.
  • Certificates of completion for each of your managers and supervisors
  • Lastly, tangible proof, which can be shared with your regulators and other concerned parties, that demonstrates you believe manager and supervisor training is an important part of having a fair, non-discriminatory, and open and inclusive work environment.

.PROGRAM LEADER

Your program leader for each of the 4 sessions is Bob Gregg, co-chair of the Labor & Employment Practice Group at Boardman & Clark Law Firm in Madison, Wisconsin. Bob has been involved in employment relations for more than 30 years. He litigates employment cases, representing employers in employment contracts, discrimination cases, FLSA, FMLA and all other areas of employment law. His main emphasis is helping employers achieve enhanced productivity, creating positive work environments and resolving employment problems before they generate lawsuits. Bob has conducted over 3,000 seminars throughout the United States and authored numerous articles on practical employment issues. He is a nationally recognized authority on workplace issues.

Bob’s dynamic and engaging presentations turn legal concepts into easily understood practical advice that any organization can apply to positively take control before the situation controls you. Using humor and anecdotes drawn from personal experience, he simplifies and illustrates even the most complex employment issues in layman’s terms. His seminars bring a positive, practical, “hands-on” approach to create and maintain an effective work environment. Bob is committed to help employers succeed, identify problems, avoid litigation, and implement good employment practices.

Lastly, Bob is a member of the Society for Human Resource Management and the National Speakers Association. He has also served on the board of directors for the Department of Defense Equal Opportunity Management Institute Foundation.